Terms of service

1. What ovlo is

ovlo is a software interface that lets you request a cryptocurrency swap. Swaps are executed by independent third-party liquidity partners and settle on public blockchains. ovlo does not take custody of your assets at any point, does not operate an exchange or order book, and cannot reverse, freeze or recall transactions.

2. Eligibility and lawful use

You must be legally able to enter into this agreement and to hold and transfer the assets you swap in your jurisdiction. You agree not to use the service for any unlawful purpose, including money laundering, sanctions evasion, fraud or the transfer of proceeds of crime. Liquidity partners may screen transactions and may pause or refund a swap where required by law.

3. Quotes, rates and fees

• Quotes are estimates based on live market data and refresh frequently. Rates are not locked until your deposit is confirmed on-chain.
• The final amount delivered may differ from the quote due to market movement, network fees and execution costs.
• ovlo charges a service fee of 3.00% of the swap amount, included in the quoted output. Network and execution costs are set by third parties and itemised in the quote.
• Minimum and maximum amounts vary by route and are shown before you commit.

4. Your responsibilities

• Send only the specified asset, on the specified network, to the deposit address shown on your status page, within the time window.
• Verify your receiving address. Transactions to the address you provide are irreversible.
• Keep your status link private. Anyone with the link can view the swap and, where requested, submit refund or payout addresses.
• Provide a valid refund address when asked. Refunds cannot be issued without one.

5. Refunds and failed swaps

If a swap cannot be completed (for example the deposit is below the minimum, the rate moves beyond tolerance, or a route becomes unavailable), the liquidity partner will return the deposit to a refund address on the original network, less any network fees. Deposits of the wrong asset or on the wrong network may be unrecoverable. Deposits received after the window expires are handled on a best-effort basis via support.

6. Availability

The service is provided "as is" and "as available". Routes, assets and limits may change or be withdrawn at any time. We are not responsible for delays or failures caused by blockchain networks, liquidity partners or events outside our control.

7. Limitation of liability

To the fullest extent permitted by law, ovlo is not liable for indirect, incidental or consequential loss, loss of profit, or loss arising from market movements, network conditions, user error (including wrong addresses, assets or networks), or third-party conduct. Our total liability in connection with a swap shall not exceed the service fee we received for that swap.

8. Privacy

We collect only the data needed to perform a swap and prevent abuse. See the privacy policy.

9. Changes

We may update these terms. The version in force when you create a swap applies to that swap. Material changes will be dated at the top of this page.

10. Contact

Questions about these terms: legal@ovlo.lol.